What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

I came to All American Hearing on a strong recommendation from a friend. Jenny is friendly, knowledgeable and helpful. I am enjoying my new hearing aids and I am sure if a problem comes up Jenny will be there to help. I will join my friend in strongly recommending Jenny...

Patrick Ballard, on Google

I have been with All American for quite a few years now. The staff is always friendly and they are always looking out for their clients needs and tries to get them the best hearing aids that are available. Jenny genuinely wants you to be a satisfied client

Greg TroubleMaker, on Google

Excellent experience. We received new and upgraded hearing aids. The support was outstanding. They spent a lot of time ensuring my husband and I both understood how they worked. The follow up visit was also great. They adjusted them after using them for a week. Highly recommend them.

LILA JONES ALMLIE, on Google

The staff was very nice and extremely helpful. From walking in the door from reception to hearing tests speaking with the Dr to talking with Jenny about my hearing test which hearing aids and prices and insurance coverage was a nice experience. I left there with more knowledge than when...

Denise Christensen, on Google

I have been going to All American Hearing for a couple of years now. I have always felt heard when it comes to my hearing loss. Everyone there is friendly and very professional. I see Jenny on my visits. She knows her business and explains everything so you understand. They...

Debra Land, on Google

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