Our Staff

Jenny Primm has been helping people get the gift of hearing back since 1998. Jenny was born and raised in the state of Washington. As a native of Tacoma, she understands the local lifestyle and environment, and how they relate to the challenges and opportunities for the hearing impaired.

To Jenny, every patient she treats has a unique hearing loss and a story to tell. So she’s committed to learning as much as she can about each of her patients – their personal history, family dynamics, medical history, occupational responsibilities, hobbies and interests, personal values, hearing-related challenges, economic capabilities, and personal needs and wishes.

With extensive training in hearing aid technology offered by all of the big six global manufactures, Jenny has the knowledge to select the technology which best meets each patient’s unique hearing loss needs and financial capabilities.

Jenny has dedicated herself to improving the lives of the hearing impaired, and with today’s technology, the improvement is immediate. Patients who once struggled to hear in a restaurant can now listen with ease and clarity, able to stay in the conversation, connected to friends and family. She loves to see how patients who were once tentative about venturing out, are soon taking advantage of all that Tacoma has to offer.

Kayla Hayes is a Patient Services Coordinator. Kayla is originally from Burlington, Washington and moved to Puyallup, Washington in 2016. Kayla started working at All American Hearing in 2021. Kayla began working in the hearing industry in 2018. What Kayla loves most about saving hearing lives is the moment when patients hear what they have been missing for the first time. Kayla strives to help each patient have a positive experience in her everyday work. Outside of saving hearing lives, Kayla loves watching her boys play baseball and football, going to Mariners games, camping and hiking!

Phi Huynh is a Hearing Instrument Specialist and our Lab Technician. Phi was born and raised here in Washington. Phi attended Bates Technical College and started working here at All American Hearing in 2020, which was also when he got his start in the hearing industry. He was drawn to the profession because of his interest in the emerging technologies and science that goes into hearing.
What Phi loves most about saving hearing lives is how each patient is an individual, all with their own stories and unique perspectives. He loves engaging with patients and talking them through any problems they may have.

Outside of saving hearing lives, Phi loves hobbies such as baking, martial arts and video editing.