Our Staff

Jenny D. Primm, B.A., H.I.S.

Jenny D. Primm, B.A., H.I.S.

Hearing Instrument Specialist

Jenny Primm has been helping people get the gift of hearing back since 1998. Jenny was born and raised in the state of Washington. As a native of Tacoma, she understands the local lifestyle and environment, and how they relate to the challenges and opportunities for the hearing impaired.

To Jenny, every patient she treats has a unique hearing loss and a story to tell. So she’s committed to learning as much as she can about each of her patients – their personal history, family dynamics, medical history, occupational responsibilities, hobbies and interests, personal values, hearing-related challenges, economic capabilities, and personal needs and wishes.

With extensive training in hearing aid technology offered by all of the big six global manufactures, Jenny has the knowledge to select the technology which best meets each patient’s unique hearing loss needs and financial capabilities.

Jenny has dedicated herself to improving the lives of the hearing impaired, and with today’s technology, the improvement is immediate. Patients who once struggled to hear in a restaurant can now listen with ease and clarity, able to stay in the conversation, connected to friends and family. She loves to see how patients who were once tentative about venturing out, are soon taking advantage of all that Tacoma has to offer.

Kayla Hayes, PSC

Kayla Hayes, PSC

Patient Services Coordinator

Kayla Hayes is a Patient Services Coordinator. Kayla is originally from Burlington, Washington and moved to Puyallup, Washington in 2016. Kayla started working at All American Hearing in 2021. Kayla began working in the hearing industry in 2018. What Kayla loves most about saving hearing lives is the moment when patients hear what they have been missing for the first time. Kayla strives to help each patient have a positive experience in her everyday work. Outside of saving hearing lives, Kayla loves watching her boys play baseball and football, going to Mariners games, camping and hiking!

Phi Huyhn

Phi Huyhn

Audio Tech

Phi Huynh is a Hearing Instrument Specialist and our Lab Technician. Phi was born and raised here in Washington. Phi attended Bates Technical College and started working here at All American Hearing in 2020, which was also when he got his start in the hearing industry. He was drawn to the profession because of his interest in the emerging technologies and science that goes into hearing.
What Phi loves most about saving hearing lives is how each patient is an individual, all with their own stories and unique perspectives. He loves engaging with patients and talking them through any problems they may have.

Outside of saving hearing lives, Phi loves hobbies such as baking, martial arts and video editing.

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Customer Reviews

The care I receive at all American hearing is amazing. Very helpful and knowledgeable staff! I’ve worn hearing aids most of my life & I’m so very glad to be a customer here!

Shannon Hanson, on Google

excellant care very curtious va paid for everything love my hearing aids jenny was very thuro

William Dempsey, on Google

Reliable, consistent and knowledgeable. I am pleased with the quality of care and the products.

Brenda Bacon, on Google

I am so glad I finally went and got my hearing tested knowing I did need hearing aids but just kept putting it off and kind of denial about how bad my hearing really was. Jenny was really informative and put into perspective for me. Thank you Jenny. I highly...

Donna Fulk, on Google

I have been going to to the All American Hearing office on Portland Ave. in Tacoma for over 15 years and I always receive excellent care and attention from the entire staff. I moved back to Spokane, Washington from Lakewood, Washington over nine years ago but because the staff at...

Victoria Burnette, on Google

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