Our Staff

Jenny D. Primm, B.A., H.I.S.

Hearing Instrument Specialist

Jenny Primm has been helping people get the gift of hearing back since 1998. Jenny was born and raised in the state of Washington. As a native of Tacoma, she understands the local lifestyle and environment, and how they relate to the challenges and opportunities for the hearing impaired.

To Jenny, every patient she treats has a unique hearing loss and a story to tell. So she’s committed to learning as much as she can about each of her patients – their personal history, family dynamics, medical history, occupational responsibilities, hobbies and interests, personal values, hearing-related challenges, economic capabilities, and personal needs and wishes.

With extensive training in hearing aid technology offered by all of the big six global manufactures, Jenny has the knowledge to select the technology which best meets each patient’s unique hearing loss needs and financial capabilities.

Jenny has dedicated herself to improving the lives of the hearing impaired, and with today’s technology, the improvement is immediate. Patients who once struggled to hear in a restaurant can now listen with ease and clarity, able to stay in the conversation, connected to friends and family. She loves to see how patients who were once tentative about venturing out, are soon taking advantage of all that Tacoma has to offer.

Rochelle Gregoire, HIS

Hearing Instrument Specialist

A native of Tacoma, Rochelle has been surrounded by hearing healthcare practitioners and family members with hearing loss. Inspired by both personal experience and a deep desire to help others, she chose to follow the same path. Rochelle finds deep purpose in helping people reconnect with the world around them — because better hearing brings not just sound, but joy, meaning, and deeper human connection.

She brings this passion to her work every day, sharing her experience with patients through exemplary diagnostic testing, hearing instrument counseling and fitting, and ongoing personalized care.

Rochelle lives in Tacoma with her husband and is the proud parent of three grown children. In her spare time, she enjoys home renovation and decorating, family gatherings, cooking, camp fires and taking in all that the great Pacific Northwest has to offer. Her yard and deck are filled with the flowers and plants she loves, reflecting her lifelong passion for gardening and nature.

Irene Medina

Patient Care Coordinator

My name is Irene and I have been with All American Hearing since October of 2022, but have been in the medical service field for over half a decade. Serving patients and working with people is something I truly love to do. Either helping with your hearing aids or going out to hold an umbrella, I am always willing to go the extra mile to take care of those around me. Outside of work I enjoy being outdoors, taking daytrips, spending as much time with my family as possible, and cooking/eating good food!

Debbie Matthews

Patient Care Coordinator

Debbie loves being a part of connecting people with loved ones and their world. So much so, that she came out of retirement and is loving every minute of it. She is happy to be helping take care of people’s hearing health needs and is always looking forward to seeing old friends and making new ones.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
woman with ipad background

Customer Reviews

From the first phone call , I felt reassured that this was the place to go. Great people, very knowledgeable. Made sure I had the right hearing aids. Plus they are always there to assist me in the future Vickie Hymes

Dave Hymes, on Google

Thanks to Dr. Jenny, I can hear again, and my family is pleased.

chad compton, on Google
dave groezinger, on Google

My hearing aids are very good sounding and the personnel are super nice and well informed about the products they carry

Jim Hogberg, on Google

Was treated excellently and they did a great job

Darryl, on Google

Very friendly, professional staff and doctor.

Jennifer Maydole, on Google

Today I had my 6 month anniversary with my hearing aid. I have not been happy with them lately. They were able to make adjustments to my hearing aids and I left totally satisfied. The team is always very friendly and helpful with my questions. Thank you

Danny Hjelm, on Google

The staff is excellent. Jenny was very informative. She was very helpful making my following appointment to meet my schedule.

Eric Broekhuizen, on Google
Gary Olsen, on Google

Dr.Jenny was so great to work with. Very patient and informative. The gal at the front counter very friendly and helpful as well. Totally recommend 100%

vicki karnath, on Google

They were helpful on answering my questions.

richard, on Google

Schedule Your Free Consultation

Schedule Now